Terms and Conditions for Land Rover Wedding Chauffeur Services
Last Updated: 15 May 2025
1. Glossary of Terms
- Hirer: The individual(s) booking, paying for, and/or traveling in the vehicle, responsible for their party’s conduct.
- Land Rover Wedding: The sole trader providing the chauffeured vehicle service.
- Quotation: A document detailing the itinerary, services, and pricing provided to the Hirer.
- Hire Date: The date of the event for which the vehicle is booked.
2. General Terms
2.1 These Terms and Conditions govern the contract between the Hirer and Land Rover Wedding. They are available in the Quotation, at http://www.landroverwedding.com and on facebook.com/landroverwedding .
2.2 By paying the booking fee or full amount, the Hirer accepts these Terms and Conditions.
2.3 A binding contract is formed only upon Land Rover Wedding’s written confirmation of the booking after receiving payment.
2.4 Quotations are valid for 30 days from issuance. Land Rover Wedding reserves the right to amend these Terms, with the version at the time of booking applying to the contract.
2.5 If the Hirer books without viewing the vehicle, Land Rover Wedding is not liable if the vehicle does not meet expectations, provided it matches the Quotation’s description.
2.6 These Terms are governed by the laws of England and Wales, with disputes subject to the exclusive jurisdiction of the courts of England and Wales.
2.7 If any provision is found unenforceable, the remaining provisions remain valid.
3. Booking and Payment
3.1 A non-refundable £100 booking fee is required to secure a booking, deductible from the total cost.
3.2 For bookings within 30 days of the Hire Date, full payment is due at booking.
3.3 The balance is invoiced upon receipt of the booking fee and must be paid by bank transfer or cash at least 30 days before the Hire Date.
3.4 Failure to pay the balance by the due date may result in cancellation, with the booking fee forfeited.
3.5 Changes to the itinerary or services after booking may incur additional fees, payable before the Hire Date. On-the-day changes are subject to Land Rover Wedding’s discretion and may incur extra costs.
3.6 All payments are non-refundable, except as outlined in Section 4 (Cancellations) or Section 5 (Vehicle Availability).
3.7 Prices are exclusive of VAT, as Land Rover Wedding is a sole trader not registered for VAT. Any additional charges (e.g., waiting time, parking fees) will be clearly communicated in advance.
4. Cancellations
4.1 The Hirer must notify Land Rover Wedding of cancellations in writing to info@landroverwedding.com.
4.2 Cancellations more than 30 days before the Hire Date forfeit the £100 booking fee only.
4.3 Cancellations within 30 days of the Hire Date incur the full hire cost.
4.4 Land Rover Wedding may cancel due to unforeseen circumstances (see Section 5). In such cases, a full refund will be issued within 14 days, but no further liability will be accepted.
4.5 Under the Consumer Contracts Regulations 2013, bookings made remotely (e.g., online or by phone) include a 14-day cooling-off period from booking confirmation, during which the Hirer may cancel for a full refund, unless the Hire Date falls within this period.
5. Vehicle Availability
5.1 Land Rover Wedding is not liable for delays or vehicle unavailability due to unforeseen events, including mechanical failure, traffic, accidents, adverse weather, or third-party actions.
5.2 If the vehicle becomes unavailable, Land Rover Wedding will not be able to provide a replacement due to the rarity of the vehicle. In such a case, a full refund will be issued within 14 days, with no further liability for losses (e.g., missed events).
5.3 Force Majeure: Land Rover Wedding is not liable for non-performance due to events beyond its control, such as natural disasters, government restrictions, or pandemics.
6. Conduct and Damage
6.1 The Hirer is liable for the full cost of repairs for any damage to the vehicle caused by the Hirer or their party.
6.2 Smoking, eating, drinking (except Champagne served by Land Rover Wedding), or use of controlled substances is prohibited in the vehicle.
6.3 Land Rover Wedding is not licensed to supply alcohol, whether free or paid for. However, the chauffeur may serve alcohol provided by the Hirer, at their request.
6.4 The chauffeur may refuse service or terminate the contract without refund if any passenger behaves disruptively, is unfit to travel, or poses a risk to the vehicle or others.
6.5 Land Rover Wedding is not responsible for loss or damage to personal property (e.g., luggage, clothing) during the hire.
7. Child Passengers
7.1 The Hirer must inform Land Rover Wedding at booking if passengers include children under 12, as required by UK law.
7.2 The Hirer must provide a suitable child seat, secured by seat belts, as the Land Rover Defender 110 XS lacks ISOFIX fittings.
7.3 Failure to notify or provide a child seat may prevent transportation of the child, with no refund provided.
8. Data Protection and Photography
8.1 Personal data is processed in accordance with UK GDPR. See Land Rover Wedding’s Privacy Policy at landroverwedding.com/privacy .
8.2 Land Rover Wedding may request event photographs for marketing. Written consent will be obtained before publishing images containing identifiable individuals.
8.3 The Hirer grants permission for non-identifiable images (e.g., vehicle-focused photos) to be used in marketing materials.
9. Liability
9.1 Land Rover Wedding’s liability is limited to the hire fee paid. No liability is accepted for indirect or consequential losses, such as missed events or emotional distress.
9.2 The Hirer is responsible for ensuring all passengers comply with these Terms and Conditions.
9.3 Land Rover Wedding maintains appropriate insurance, including public liability coverage, for its services.
10. Dispute Resolution
10.1 Disputes will first be addressed through good-faith negotiation. Contact Land Rover Wedding at info@landroverwedding.com.
10.2 If unresolved, disputes may proceed to mediation or the courts of England and Wales.
10.3 The Hirer’s statutory rights under UK consumer law, including the Consumer Rights Act 2015, remain unaffected.
11. Contact
For inquiries, cancellations, or notices, contact:
📧 Email: info@landroverwedding.com
🌐 Website: www.landroverwedding.com